Privacy Policy

Gicleurs Andan Inc., a company that installs and maintains sprinkler systems and automatic fire extinguishing systems based on the South Shore of Montréal, Québec (RBQ licence 5732-7579-01), operates the website gicleursandaninc.com. This policy applies to the personal information collected by this website and when you contact us.

For any question, request or complaint about your personal information, write to the person responsible for its protection at Gicleurs Andan Inc. at gicleursandan@videotron.ca or call 514-402-3644.

When you fill out the quote form, we collect your name, phone number, email address, the project address and, if you provide it, a description of your project. We also collect the information you give us by email or by phone.

We only collect the information needed to answer your request.

• to contact you about your request;
• to assess your project and prepare a quote;
• to carry out the work and follow up if you choose our services.

We do not sell your information and do not use it for advertising. By submitting the form, you consent to its use for these purposes. You may withdraw your consent at any time by writing to us.

Only the people at Gicleurs Andan Inc. who handle your request have access to your information. To run the website and receive requests, we rely on service providers: website hosting and the email delivery of form requests. These providers use your information only to provide us with that service.

Some of these providers are located outside Québec, including in the United States. Your information may therefore be disclosed and stored there.

This website uses no advertising cookies and no targeted advertising tools. Our host measures overall traffic and site performance (pages viewed, device type, loading speed) and records technical errors encountered by visitors; to do so, it may store a visit identifier in your browser.

The site's fonts are provided by Google Fonts, and the map on the Contact page by Google Maps: to display them, your browser sends your IP address to Google.

You can delete or block cookies and site data in your browser settings.

We keep the information from a request for as long as needed to answer it and, if you choose our services, for the period required by our legal and tax obligations. It is then securely destroyed.

We take reasonable measures to protect your information against loss, theft and unauthorized access. The site is served over an encrypted connection (HTTPS). In the event of a confidentiality incident presenting a risk of serious harm, we notify the people concerned and the Commission d'accès à l'information.

You may ask to access your personal information, have it corrected or deleted, and withdraw your consent to its use. Write to us at gicleursandan@videotron.ca; we reply within 30 days.

If you are not satisfied with our answer, you may file a complaint with the Commission d'accès à l'information du Québec.

We may update this policy. The date of the last update is shown at the top of the page.